Consult with an Australian-qualified doctor to discuss your health needs. Get help with everything from scripts, medical certificates and general consults to referrals.
Average wait time less than 15 minutes
Available 24/7
Australian-qualified doctors
Repeats at doctors discretion
How does it work?
Enter your details to make your booking and securely pay online
Receive a link to join the telehealth consultation via SMS and email
Join the waiting room to connect with a GP, average wait time under 15 minutes
eScript sent to your phone, medical certificate/referral sent straight to your email
What can I use this service for?
Our Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.
Medical certificates
Request a same or multi day medical certificate if you need time off from work or school including carers leave.
Pathology referrals
Pathology referrals cover tests on blood, urine, stools and bodily tissues and are used to check everything from UTIs to diabetes.
How do I get my documents?
If you received a medical certificate or referral as part of your consultation these will be sent to your email following your appointment.
If medication is prescribed following your consult, you can get it sent as an electronic script (eScript) to your phone or email, or have it sent to a local pharmacy. To enable you to receive an eScript and to enable PBS prescribing you will be asked to enter your Medicare number.
What is an eScript?
An eScript comes as a unique QR barcode (known as a 'token') to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script made up.
How much does it cost?
About the provider
Hola Health is a Perth based company founded by medical professionals and employs registered and licensed Australian GPs. Their aim is to provide ‘on-demand healthcare’ connecting patients and practitioners to deliver more timely and convenient access to care at a market leading price.
Consult with an Australian-qualified doctor to discuss your health needs. Get help with everything from scripts, medical certificates and general consults to referrals.
Average wait time less than 15 minutes
Available 24/7
Australian-qualified doctors
Repeats at doctors discretion
How does it work?
Enter your details to make your booking and securely pay online
Receive a link to join the telehealth consultation via SMS and email
Join the waiting room to connect with a GP, average wait time under 15 minutes
eScript sent to your phone or medical certificate/referral sent straight to your email
What can I use this service for?
Our Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.
General consults
Consult with a doctor via video consult to discuss your symptoms, get a diagnosis and start treatment if required.
Prescriptions
Consult with a doctor to discuss your new or existing medication needs. Repeats at doctors discretion.
Pathology referrals
Pathology referrals cover tests on blood, urine, stools and bodily tissues and are used to check everything from UTIs to diabetes.
Medical certificates
Request a same-day or multi-day medical certificate if you need to take time off from work or school including for carers leave.
Radiology referrals
Get a referral if you need scans using medical imaging (radiology) procedures such as X-rays and ultrasound.
Specialist referrals
Consult with a doctor to request a referral to see a psychologist, dermatologist, obstetrician or any other medical specialist.
How much does it cost?
How do I get my documents?
If you received a medical certificate or referral as part of your consultation these will be sent to your email following your appointment.
If medication is prescribed following your consult, you can get it sent as an electronic script (eScript) to your phone or email, or have it sent to a local pharmacy. To enable you to receive an eScript and to enable PBS prescribing you will be asked to enter your Medicare number.
What is an eScript?
An eScript comes as a unique QR barcode (known as a 'token') to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script made up.
About the provider
Hola Health is a Perth based company founded by medical professionals and employs registered and licensed Australian GPs. Their aim is to provide ‘on-demand healthcare’ connecting patients and practitioners to deliver more timely and convenient access to care at a market leading price.
See a doctor 24 hours a day, 7 days a week
via Hola Health
Consult with an Australian-qualified doctor to discuss your health needs. Get help with everything from scripts, medical certificates and general consults to referrals.
- Average wait time less than 15 minutes
- Available 24/7
- Australian-qualified doctors
- Repeats at doctors discretion
How does it work?
- Enter your details to make your booking and securely pay online
- Receive a link to join the telehealth consultation via SMS and email
- Join the waiting room to connect with a GP, average wait time under 15 minutes
- eScript sent to your phone or medical certificate/referral sent straight to your email
What can I use this service for?
Our Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.
General consults
Consult with a doctor via video consult to discuss your symptoms, get a diagnosis and start treatment if required.
Medical certificates
Request a same-day or multi-day medical certificate if you need to take time off from work or school including for carers leave.
Prescriptions
Consult with a doctor to discuss your new or existing medication needs. Repeats available at doctors discretion.
Radiology referrals
Get a referral if you need scans using medical imaging (radiology) procedures such as X-rays, computed tomography (CT), magnetic resonance imaging (MRI), and ultrasound.
Pathology referrals
Pathology referrals cover tests on blood, urine, stools and bodily tissues and are used to check everything from UTIs, iron deficiency and kidney functioning to diabetes.
Specialist referrals
Consult with a doctor to request a referral to see a psychologist, dermatologist, obstetrician or any other medical specialist.
How much does it cost?
How do I get my documents?
If you received a medical certificate or referral as part of your consultation these will be sent to your email following your appointment.
If medication is prescribed following your consult, you can get it sent as an electronic script (eScript) to your phone or email, or have it sent to a local pharmacy. To enable you to receive an eScript and to enable PBS prescribing you will be asked to enter your Medicare number.
What is an eScript?
An eScript comes as a unique QR barcode (known as a ‘token’) to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script filled.
About the provider
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Hola Health is a Perth based company founded by medical professionals and employs registered and licensed Australian GPs. Their aim is to provide ‘on-demand healthcare’ connecting patients and practitioners to deliver more timely and convenient access to care at a market leading price.
Frequently Asked Questions
Can I make a Medicare claim after this appointment?
There may be specific instances in which you can claim a Medicare or other rebate for telehealth services, but these are defined by Government, and change from time to time. Your eligibility for this will be determined at the time of your appointment.
For telehealth only providers, Medicare rebates are generally not available.
For local GPs offering telehealth services, Medicare rebates are generally limited to when you have previously had a face-to-face appointment with the GP performing the service in the last 12 months, with some limited exceptions
Under legislation, the existing relationship requirement does not apply to:
- children under the age of 12 months;
- patients who are homeless;
- patients living in a COVID-19 impacted area;
- patients receiving an urgent after-hours (unsociable hours) service;
- patients who are seeking assistance with smoking cessation;
- patients of medical practitioners at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service;
- people isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order;
- people in a natural disaster affected area, located within a State or Territory local government area which is declared as a natural disaster area by the State or Territory Government (for example, in response to 2022 east coast floods);
- blood borne viruses, sexual or reproductive health consultations; or
- pregnancy counselling services;
- mental health planning and treatment services; or
- eating disorder planning and treatment services.
What medications can’t the doctor prescribe?
No Controlled Drugs (also referred to as S8 (Schedule 8) medications such as narcotics) or other drugs of addiction (such as Valium) will be prescribed by the Telehealth service. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, lyrica, zolpidem, zopiclone, quetiapine and high strength codeine will also not be prescribed. These medications require close monitoring by your regular doctor. Refusal of prescription requests for these types of medications will not result in a refund of Telehealth consult.
