Speak with an Australian-qualified GP from anywhere, 24 hours a day, 7 days a week.
Schedule a time convenient for you
Available 24/7
Choice of doctor
Phone or video consults
How does it work?
Book an appointment with your choice of doctor at a time convenient for you
Receive a link to join the telehealth consultation via SMS and email
Join the waiting room at your scheduled time to connect with your doctor
eScript sent to your phone, medical certificate/referral sent straight to your email
What can I use this service for?
Our Australian-qualified and AHPRA registered doctors are available to consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.
General consults
See a doctor via video consult to discuss your symptoms or if you have any concerns about your physical or mental health.
Referrals
Get a referral to see a psychologist, dermatologist, obstetrician or other medical specialist or for pathology and radiology requests.
Medical certificates
If you need time off work or school due to illness, a medical certificate helps ensure you get the time off you need to recover properly.
Chronic disease management
Consult with a doctor for an evaluation of any ongoing health conditions including treatment plans for chronic illnesses.
Prescriptions
Discuss your new or existing medication needs with a doctor, repeat prescriptions available at the doctor’s discretion.
Cold and flu
If you’re experiencing cold and flu symptoms such as coughing, congestion, fever or fatigue consult with a doctor to determine treatment.
How do I get my documents?
After your consultation, any medical certificates or referrals you requested will be sent to your email. Additionally, if prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy. You will need to provide your Medicare number to receive an eScript and enable PBS prescribing.
What is an eScript?
An eScript comes as a unique QR barcode (known as a 'token') to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script filled.
How much does it cost?
About the provider
24-7MedCare is a diversified provider of online healthcare services with a particular emphasis on providing quality healthcare in the home, community, or at a residential aged care facility. As a part of the 24-7Healthcare group, they are a leading General Practice providing coverage 7 days a week.
Speak with an Australian-qualified GP from anywhere, 24 hours a day, 7 days a week.
Schedule for a time convenient for you
Available 24/7
Choice of doctor
Phone or video consults
How does it work?
Book an appointment with your choice of doctor at a time convenient for you
Receive a link to join the telehealth consultation via SMS and email
Join the waiting room at your scheduled time to connect with your doctor
eScript sent to your phone or medical certificate/referral sent straight to your email
What can I use this service for?
Our Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.
General consults
See a doctor via video consult to discuss your symptoms or if you have any concerns about your physical or mental health.
Prescriptions
Discuss your new or existing medication needs with a doctor with repeats available at the doctor’s discretion.
Chronic disease management
Consult with a doctor for a thorough evaluation of any ongoing health conditions as well as treatment plans for managing chronic illnesses.
Medical certificates
If you need to take time off work or school due to illness, a medical certificate helps ensure you get the time off you need to recover properly.
Referrals
Get a referral to see a psychologist, dermatologist, obstetrician or other medical specialist or for pathology and radiology requests.
Cold and flu
If you’re experiencing cold and flu symptoms such as coughing, congestion or fatigue consult with a doctor to determine treatment.
How much does it cost?
How do I get my documents?
After your consultation, any medical certificates or referrals you requested will be sent to your email. Additionally, if prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy. You will need to provide your Medicare number to receive an eScript and enable PBS prescribing.
What is an eScript?
An eScript comes as a unique QR barcode (known as a 'token') to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script made up.
About the provider
24-7MedCare is a diversified provider of online healthcare services with a particular emphasis on providing quality healthcare in the home, community, or at a residential aged care facility. As a part of the 24-7Healthcare group, we are a leading General Practice providing coverage 7 days a week.
Online doctors from the comfort of your own home
via 24-7MedCare
Speak with an Australian-qualified GP from anywhere, 24 hours a day, 7 days a week.
- Schedule for a time convenient for you
- Available 24/7
- Choice of doctor
- Phone or video consults
How does it work?
- Book an appointment with your choice of doctor at a time convenient for you
- Receive a link to join the telehealth consultation via SMS and email
- Join the waiting room at your scheduled time to connect with your doctor
- eScript sent to your phone or medical certificate/referral sent straight to your email
What can I use this service for?
Our Australian-qualified and AHPRA registered doctor will consult with you to discuss your healthcare needs. All medications and repeats prescribed are at the doctors discretion.
General consults
See a doctor via video consult to discuss your symptoms or if you have any concerns about your physical or mental health.
Medical certificates
If you need to take time off work or school due to illness, a medical certificate helps ensure you get the time off you need to recover properly.
Prescriptions
Discuss your new or existing medication needs with a doctor with repeats available at the doctor’s discretion.
Referrals
Get a referral to see a psychologist, dermatologist, obstetrician or other medical specialist or for pathology and radiology requests.
Chronic disease management
Consult with a doctor for a thorough evaluation of any ongoing health conditions as well as treatment plans for managing chronic illnesses.
Cold and flu
If you’re experiencing cold and flu symptoms such as coughing, congestion or fatigue consult with a doctor to determine treatment.
How much does it cost?
How do I get my documents?
After your consultation, any medical certificates or referrals you requested will be sent to your email. Additionally, if prescribed medication, you can receive an electronic script (eScript) to your phone or email, or have it sent to a nearby pharmacy. You will need to provide your Medicare number to receive an eScript and enable PBS prescribing.
What is an eScript?
An eScript comes as a unique QR barcode (known as a ‘token’) to your mobile phone. You can email it to your preferred pharmacy to have your script ready in advance, or show it on your phone when you go in person and have your script filled.
About the provider
24-7MedCare is a diversified provider of online healthcare services with a particular emphasis on providing quality healthcare in the home, community, or at a residential aged care facility. As a part of the 24-7Healthcare group, they are a leading General Practice providing coverage 7 days a week.
Frequently Asked Questions
Can I make a Medicare claim after this appointment?
There may be specific instances in which you can claim a Medicare or other rebate for telehealth services, but these are defined by Government, and change from time to time. Your eligibility for this will be determined at the time of your appointment.
For telehealth only providers, Medicare rebates are generally not available.
For local GPs offering telehealth services, Medicare rebates are generally limited to when you have previously had a face-to-face appointment with the GP performing the service in the last 12 months, with some limited exceptions
Under legislation, the existing relationship requirement does not apply to:
- children under the age of 12 months;
- patients who are homeless;
- patients living in a COVID-19 impacted area;
- patients receiving an urgent after-hours (unsociable hours) service;
- patients who are seeking assistance with smoking cessation;
- patients of medical practitioners at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service;
- people isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order;
- people in a natural disaster affected area, located within a State or Territory local government area which is declared as a natural disaster area by the State or Territory Government (for example, in response to 2022 east coast floods);
- blood borne viruses, sexual or reproductive health consultations; or
- pregnancy counselling services;
- mental health planning and treatment services; or
- eating disorder planning and treatment services.
What medications can’t the doctor prescribe?
No Controlled Drugs (also referred to as S8 (Schedule 8) medications such as narcotics) or other drugs of addiction (such as Valium) will be prescribed by the Telehealth service. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, lyrica, zolpidem, zopiclone, quetiapine and high strength codeine will also not be prescribed. These medications require close monitoring by your regular doctor. Refusal of prescription requests for these types of medications will not result in a refund of Telehealth consult.
